Important changes: Online-HearingAids becomes 'Makker Online'.

We have important news for you! As of March 1st, Online-HearingAids will become part of Makker Hoortoestellen (our Dutch partner company). This means you can continue to rely on the trusted service you are used to – now with even more possibilities.

We, Mirko Risch and Guido Makker, will continue to personally assist you with your hearing aids – both remotely and in our physical stores in the Netherlands. We are happy to explain what changes for you – and, most importantly, what stays the same!

What does this mean for you?

✅ Trusted service, now with more physical options in the Netherlands
• From March 1st, you are welcome in all Makker Hoortoestellen stores in the Netherlands.
• Your trusted hearing care professionals, Mirko Risch, Guido Makker, and Gijs Makker, will continue to be there for you.
• Remote appointments will remain available, just as you are used to.
✅ Repairs and warranty remain unchanged
• You can still request repairs via our repair process.
• Your warranty conditions remain the same.
✅ Maintenance and adjustments
• Remote adjustments remain available at the usual rate of €35.
✅ Return conditions remain unchanged
• Have you recently purchased a hearing aid? The 60-day return period remains valid.
✅ Advice and support for hearing aids
• Do you have questions about your hearing aid, are you considering a new device, or need a replacement? Our hearing care professionals are here for you, and Mirko Risch is now available via online@makker.nl.

What changes?

❌ Online sales
• Hearing aids and all of our other products will no longer be available to purchase outside the Netherlands.
🌍 New website & information
• online-hearingaids.com will be redirected to our Dutch website. You can use Google translate or any other browser translation function to read the content of the website.

Your trusted service, now with more possibilities!

We remain committed to providing the best service and hearing solutions. Do you have any questions? Contact us at online@makker.nl. We are happy to assist you!

 

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door Yvan Karman.